Your Cell Phone Can Ruin Your Interview

By Guest Blogger, Isabella York

In today’s modern world, cell phones play a very important role in communication. Everyone, including students, use cell phones to keep in touch with others, to convey an important message or to find information in an instant.

For those looking for a job, your cell phone could be your best friend when you need to call companies to inquire about job openings or to confirm an interview with a prospective employer. But, when used inappropriately, cell phones could cost you the job you want.

You can’t answer your phone every time it rings. And you shouldn’t, especially when you’re on an important job interview. Unfortunately, though, a lot of people break this rule. This definitely calls for some brushing up on cell phone etiquette.

First, here are some pet peeves headhunters have when it comes to interviewing people who can’t seem to part from their phones.

  1. Gabbing or texting nonstop on your phone while waiting for your interview. OK, so it’s not your turn yet to impress the employer with your wit and charm. But that does not give you license to chat or text ceaselessly in the waiting area. That seemingly oblivious receptionist at the front desk could be eavesdropping on you or secretly eying you from a distance. Your private conversations could turn out to be not-so-private after all when word about your chatting or texting marathons reaches the hiring manager. That just gives a bad impression, so please, take your personal business elsewhere or wait until the interview is over.
  2. Using the internet feature of your phone. Many new cellphones these days come with browsing features that help people get information on the go. Even if your data plan allows you to surf whenever you feel like it, remember that you are waiting for a job interview. You may think that this is not as severe as talking or texting on your phone, but it is. Surfing while waiting shows you’re bored and that you’re better off somewhere else than waiting for hours for your interview to happen.
  3. Using your phone to take down notes. Surprise, surprise! Some people actually DO this during job interviews. You know from the moment you accepted the interview invitation that you need to take down notes to retain information. Why would you be using your cell phone to record information, when you could’ve brought a notebook or an organizer for that purpose?
  4. Answering a call in the middle of the interview. Unless you’re expecting an emergency call from your wife who’s about to give birth or other related emergency (although, if it’s an emergency, why would you be expecting it anyway?), your phone should be turned off during the interview. Making a potential employer wait for you while you finish your phone conversation is just plain rude. The hiring manager wouldn’t think twice about kicking you out of the room, at least mentally.
  5. Talking to someone in the company’s restroom. This can be summed up in one word: gross. Whatever your business is, don’t talk about it in the restroom, especially not in the company where you’re having an interview. You don’t know who else might be in hearing range and listening to every juicy detail you dish while on the phone.

Having said those things, there are good practices to observe so you don’t jeopardize the job of your dreams. Some tips:

  1. Instead of burying your face on the phone while waiting for your interview, consider mentally rehearsing your answers to possible questions that may pop up during the interview.
  2. Before entering the interviewer’s room, turn your cell phone OFF. Yes, you read that right: Off. Even if you have your phone on vibrate mode, your interviewer would still hear its buzzing sound and that could interrupt the flow of conversation.
  3. If you are expecting an important phone call, inform your caller not to contact you during specific hours.
  4. Ask someone else to take the call for you or run your errands BEFORE you head out to your interview.
  5. Turn on your voice mail so you can listen to your messages after the interview.

It is important to make a good impression on your job interview. Even if you have a list of great accomplishments, those things won’t matter much if you don’t show respect to your future employer. Nonverbal communication matters greatly especially when meeting someone for the first time. Use your cell phone sparingly when waiting for an interview or preferably not at all.

Isabella York’s background includes serving in Human Resources with Balsam Hill,  a provider of fine pre-lit Christmas Trees. She’s also a busy mother with a son to raise, who enjoys being outside in her backyard garden. 

Graphic by SnapHappy Creative LLC.

Want more help with interviews? Check out Invincible InterviewsSM

Five Quick Tips to Network Over the Holidays

Share your holiday networking story and get a chance to win my book! That’s right – send in your holiday networking story to me directly: consultant@knocks.com or post it here on this blog and get a chance to WIN!

Here are Five Quick Tips to help you network like a rock star – and get your story in before Dec. 25, 2010.

1. Listen. Listen for opportunities, problems, or situations in a friend’s conversation. It could be a golden opportunity for you.

2. Ask. Ask others how you may help them. You’ve got to fuel your network to fire it up!™

3. Have your sound bite ready! Focus, Share, Tell.

4. Reconnect. Dig out your holiday mailing list. Who haven’t you talked to in a while? Pick up the phone – and take five to reconnect.

5. Attend. Yes, holiday gatherings can be really crazy. Just do it.

And if you think you’ve got it bad, I just talked with someone who shared the following Thanksgiving story:

“How was my Thanksgiving? Well, the dog drank out of the toilet, then tried to eat all the deserts. Kids were running everywhere – and there were only two of them. Not to mention everyone talking really, really loud and all at the same time. I can’t believe we drove 4-and-a-half hours for that.”

“So,” I said, “Ready for Christmas?”

“Yes,” she said, “We’re doing it all over again.”

Ah, the holidays. Can’t control it, so you might as well make the most of it – and share your story!

The deadline is Dec. 25, 2010. The earlier you send in your stories, the better ’cause I’m feeling generous. We’ll be doing more than one drawing.

And, for those of you who simply can’t wait for a drawing, get my book, Rock Your Network® for Job Seekers, by clicking on the book cover.

Now, here’s the really cool thing, buy one, get one FREE! And, only ONE shipping rate. Woo hoo! (Offer ends 12/31/10.) Get one, give one. Go on!

To get the deal, enter “HO HO HO 2010” in the special message section when you place order. (We use PayPal.)

I look forward to hearing all of your cool holiday networking stories. Thanks in advance for sharing!

PS: Here are links to two holiday networking stories – to give you some ideas:

“Holiday Networking: Pass the Nuts and Your Resume Please” and “Good News: Hired Over the Holidays.”

© 2010 | Wendy Terwelp | All rights reserved.

Job Searching Sucks

I’ve been listening in on several LinkedIn groups of late and there’s a common theme, job searching sucks!

Comments have included: “No one hires older candidates.” “I don’t know how to communicate transferable skills.” “I know I sure don’t want to do what I did before…but…” “I hate networking.” “Who do I talk to?”

It’s true that many of the above are perceived obstacles. Let’s talk about some solutions that work in overcoming them.

1. Know what you want. If you don’t, it’s much harder for your network to help you. “Know anyone who’s hiring?” is not an effective networking opener. Plus, it is not the hiring decision-maker’s job to tell you what they have open or what position you may be good for. One HR director from Hallmark told me, “Help us out a bit. We’re not career counselors. Tell us what you want!”

If you’re making a change and are unclear of your new direction, I recommend completing career assessments to help you gain focus. Use a real person to help you, not just online assessment tools. A career coach or counselor can help you narrow down your choices and determine the right path for you. It’s a team effort, because your coach is objective, and sometimes a person needs help in defining goals (and a little prodding as well).

2. Age. You are the age you are. Trying to hide your age is going to be an eye-opener when you show up and appear older than 40. Rather than hide your age, demonstrate your value to an organization. What do you bring to the table BESIDES years of experience? A CEO of a staffing firm told me, “For people with 20 or more years of experience, DO NOT write that into your resume. Put a BENEFIT STATEMENT into your resume – something that speaks of how you 1) made the company money, 2) saved the company money or 3) streamlined procedures. Years of experience is immaterial and may indicate that you are just “old.” Companies want to know what kind of contribution you can make to their success – not how many years you’ve been working.”

I have worked with clients 50 and older. One 58-year-old client was very concerned about this. I must say, I had no idea she was 58, and only guessed she was older than 50 because I worked with her daughter previously. She was smart, savvy, dressed young – yet very professionally – and had modern glasses and haircut. This is important for interviews. Another, 62, bought a fitness club and runs this. All of my clients have “young” attitudes, are willing to learn, many are very physically active. You can talk about your marathon, bicycling, etc. on your interview if it comes up. If it doesn’t, know that you can mention relevant hobbies on your resume. I do not mean golf and reading. These are BORING. I do mean, if you ran a marathon in Prague, cool. Mention it. I did this for a client who was transitioning from being an experienced hospital staff nurse to pharmaceutical sales. She got the gig.

3. Transferable skills. Sure you’ve got them. It’s your responsibility to help employers connect the dots. It’s not an employer’s responsibility to do it for you. How? a) Demonstrate your thought leadership online – blog posts, tweets, article links, commentary all help you achieve this. BONUS – doing so shows you “get it” and are hip to online social media. b) Build your LinkedIn network. You are who you hang with. c) Read things outside your industry as well as inside. This gives you a broad perspective. Then communicate your new thoughts online, in white papers, and at your next industry gathering (professional network, etc.).

According to a Microsoft survey in 12/2009 about social media and hiring, 79% of interviewers said they Google candidates before meeting them. In another survey, 45% of employers said they would eliminate candidates based on what they found online.

Let’s help them find some good (not scary) stuff.

Want more ideas? Visit my newsroom here: http://www.knocks.com/News/News.asp, subscribe to this blog, and subscribe to my e-zine (http://knocks.com – check out the sign-up box).

Job Action Day: Create Your Own Opportunity

While Job Action Day is officially Nov. 1, I thought the topic was terrific and needed a few more posts.

I recently spoke with a job seeker who told me, “Why can’t I just go to work? Why do I have to go through all this job search process. It’s really annoying.” She had been downsized and looking for the past year. Zero interviews thus far.

She was going to send me her resume for a free review, but I’ve yet to see one. Typically, if there are no interviews, it’s likely a resume issue. It can also be a search strategy issue.

The job search process itself can be pretty discouraging. So, how about making a change? Instead of spraying your resume all over the internet and praying someone calls you, create your own opportunity! Yes, you can still do so, even in today’s economy. That’s what Job Action Day is all about.

The Story of George

George is a professional with a solid background in information technology and talent management. He came to one of my Rock Your Network events, where I had some presenters from a local company sharing their expertise in how to use job boards effectively, including networking your way to the right decision maker.

This gave George some solid ideas about how he could make a positive contribution to this organization. He took the initiative to talk with the presenters after the event. He got names, specifically, the name of the owner of this organization.

George then set up a meeting. He prepared in advance, outlining what he could bring to the table. The meeting went well. Then came the wait. It was a long one.

He asked me about this, “What should I do?” Of course, I asked if he’d had a chance to follow up.

So, he followed up a few times, professionally, adding value each time.

A few months later, George was hired – in a brand new – created-just-for-George – position at this company. It was a management role AND paid well.

A few years later, George created another opportunity for himself with a new company. He networked his way in, and as before, conveyed his value, and was hired.

Was it instant gratification? NO. Was it proactive? YES. Did it take some courage? YES.

Can you do this? YES.

Go on, take a chance! And please do share your experience!

Graphics: Created by SnapHappy Creative LLC

 

 

 

I don’t kiss on the first date – LinkedIn Tips

“I don’t kiss on the first date,” one LinkedIn employee said to my friend G, when he asked to connect with her on LinkedIn.G’s mouth just hung open. “I didn’t ask you to. I just wanted to add you to my LinkedIn network.”

“Right. It’s like kissing on the first date. I don’t even know you. I just met you at this conference, and you want access to all my hard-won connections on LinkedIn,” she explained.

G had never thought about it like that before, he told me when relaying this story.

And most people don’t.

Many are going for LION or one million connections. Maybe it works for them. Typically, it doesn’t.

Think about LinkedIn invitations like this:

1. Is this person someone you know personally or would like to know personally? If it’s someone you’d like to know, schedule a time to talk with him or her to get to know the person better. Find out how you can help each other. After you do, ask yourself, would this person be an asset to your network? If so, ask them to join (or accept his or her invitation). If not…

2. Is this a person you already know, like, and trust enough to refer to all your other connections on LinkedIn? He is? Ask them to join your network.

3. Does this person have a strong LinkedIn profile, which includes a professional picture, solid recommendations, and a decent-sized network that adds value? She does? Accept her invitation (after you’ve talked of course).

4. Does this person provide value to his or her network already? You can check this out from reading the updates.

5. Does this person have a blog? Facebook? Twitter? She does? Great – check it out. Heck, people do background checks before dates, why not before accepting LinkedIn invitations?

6. Google him or her. What else comes up – besides his or her LinkedIn profile? Has he got digital dirt?

7. Know that LinkedIn is a professional network. Are the people you’re asking and who are asking you professional? Are they on brand for you and your business or career goals?

8. Check out your own LinkedIn profile with fresh eyes. Does your profile convey your personality? Do you have a professional head-shot? And NO, wedding pictures do not count here. Did you complete the entire LinkedIn profile? Are you providing more details about your employment background or only listing names and titles? Do you have recommendations from those in your network? Do you already add value to your network?

9. If you’ve answered NO to any of the above, beef up your profile. Answer questions from those in your network. Join groups. Provide recommendations to others in your network – that’s the easiest way to get them for yourself too.

10. Need more help? Check out Rock Your Network.

If you’ve more tips you’d like to add to this list, please share your thoughts!

© 2010 Wendy Terwelp