Networking

Networking 101 – Starting Conversations

Wendy Terwelp 6 Comments

“I know networking is really important, but how do I get the conversation started?” said an attendee at one of my presentations. In the words of Dale Carnegie, author of “How to Win Friends and Influence People,” “You can make more friends in two months by becoming interested in other people than you can in two years trying to get people interested in you.”

Translation: Ask the new people you meet about themselves. When in a group or at a party, listen carefully to the conversation. See where you might be able to jump in. It may be something as simple as an exclamation, “You’re kidding me!” that gets the ball rolling.

I recommend preparing in advance of the event by setting networking goals and having at least three open-ended questions you can ask any person at the networking event.

Here are open-ended questions that encourage conversation:
1) What brings you to today’s meeting [event, conference, barbeque…]?
2) What one or two things would you like to take away from this event [conference, meeting, party…]?
3) What’s the coolest thing that’s happened to you all week?

NEVER ask: “Do you know anyone who’s hiring?” Or “Do you know anyone interested in buying [insert your product here]?”

If you’re at a business event, get a business card from the new contact and jot down some notes from the conversation. It can be as simple as, “Big Elvis fan.” That way, the next time you see the person or call the person, you can start the conversation with, “Hey, did you see the new 2-CD set that came out on Elvis? Has all the songs, plus a 32-page book. Cool.” Then, once they’ve exhausted their excitement of the big event, you can jump into the “real” conversation, “So, what’s going on at the office? Did they create that position we talked about at Bernadine’s Memorial Day party?”

Your goal is to create real and helpful connections, NOT close the deal on a job offer, nail the sale of your product or service or collect the most business cards in the room.

©2005 – 2012 | Wendy J. Terwelp | All rights reserved.

Wendy Terwelp advises and coaches clients in the art of networking, turning networking pain to career gain. What to fine-tune your networking efforts and have more confidence in any networking situation? Let’s talk! 

Networking Before, During, and After ASTD ICE 2012

Wendy Terwelp 1 Comment

I’m heading for the ASTD International Conference & Expo (ICE) 2012 and was asked to write a blog post for them. After writing the post, I though my readers could use these tips at any conference or event they have coming up. Enjoy! And I’d love to hear your tips.

Get fired up to attend this year’s ASTD International Conference & Expo! Here are some tips to help you get the most from the conference through networking.

Before: Plan Ahead

Have goals. Many times people attend events without a plan and that’s when it becomes a waste of time. Instead, plan ahead. Who do you wish to meet at this event? If you wish to meet speakers, name them. Who needs to know about you? How many new people do you wish to meet? (I recommend meeting at least three new people.) Plan ahead to ensure you connect and meet your networking goals.

If you’re shy, bring a friend. Introduce them first, and then introduce yourself. Sit at a table with one person you know – and at least three people you don’t. Get to know the new people.

You’ll remember to do these things if you have made a plan in advance. Set networking goals.

Use social media to schedule meetings and gatherings ahead of the conference. Check out ASTD’s LinkedIn page. You’ll see several people are already starting conference discussions. Follow the #ASTD2012 hashtag on Twitter. This will keep you up-to-date on pre-conference and at-conference happenings. Follow people using the hashtag who seem interesting. If they follow back you can direct message (DM) them, contacting them directly and set up a meeting at the conference. I once planned a guest-spot for my conference presentation using Twitter’s DM feature. It’s terrific when you’re not in the same state – or as many attending ASTD’s International Conference and Expo – the same country.

Pack/bring plenty of business cards. Yes, there are cool electronic tools, like Bump and Evernote Hello, however, most people still use business cards and are familiar with them. If you’re unemployed, create your own cards using gotprint.com or vistaprint.com. Have a tagline on them that brands you. Ensure you have all your contact information on the cards so people can connect with you. For those currently employed, have your staff order you extra cards. Bring at least 100 cards (more is better). You’ll use them for drawings as well as for networking. And, if you meet someone you click with, you don’t want to say, “Gee, I ran out of cards going for the iPad.”

During: Engage!

Have a sound bite ready. When people ask, “So, what do you do?” in a gathering of trainers, instructional designers, e-learning gurus, you want to stand out from the crowd. Do so by stating a benefit you provide your learners. (More tips can be found in my website’s newsroom: http://knocks.com)

Get a business card from those whom you meet. On the card, jot down at least one unusual or interesting thing you learned about each of the new people you meet on the back of each person’s business card. You can find out something unique about each person you meet by asking open-ended questions.

For example, “Is this your first meeting?” is not an open-ended question because the person will either say “yes” or “no.” Instead ask, “So, what brings you to tonight’s event?” or “What’s one thing no-one knows about you?” or “What’s one thing you’d like to take away from this conference and bring back to your employer?” And so on.

Also list the date and name of the event (or conference session) where you met.

Use social media during the conference. Twitter is one of my favorite tools for this. At last year’s ASTD ICE conference, Marcus Buckingham tweeted that you could see him at a specific hotel and that he’d be wearing a red baseball cap. At TechKnowledge, a fellow Wisconsinite tweeted that he’d be wearing an Aaron Rodgers jersey and where he could be found. Several Wisconsinites met up with him at the conference. And there’s the Red Feathers group who connected through social media, then attached red feathers to their name badges for easy spotting, and connected during the conference.

After: Follow Up

Follow up. On the back of the business cards you received, list the action you plan to take to follow up with your new connection. For example, you promised the person you’d send them an article on the topic you just discussed, do it!

I typically recommend you send this within 24 hours. If you’re at the conference, send it when you return. You’ll have made a note on the person’s business card, so you can remember and do what you promised.

Use social media to stay connected. Because ASTD has such a vast membership in their LinkedIn group, if you did miss getting a person’s business card, you may be able to connect with him or her using LinkedIn. Additionally, if you clicked with the people you met during the conference and want to stay connected later, LinkedIn is an easy way to do so. Plus, you can learn more about each person via their LinkedIn profile. (Note: if you haven’t updated your own LinkedIn profile in some time, do so before the conference!)

Pick up the phone. Sometimes we can get so busy or so used to using social media, we forget to make it personal. Picking up the phone for a brief call does wonders in solidifying business relations with your new connections.

For those wishing to connect with me at the conference, I’ll be in the career center and presenting “Rock Your Network®,” an interactive networking presentation where you’ll learn how to create an effective sound bite and apply what you learn immediately. Follow me on Twitter @wendyterwelp, use the hashtag at the conference #ASTD2012, and be sure to check out the ASTD group on LinkedIn. See you there!

©2012 | Wendy Terwelp | All rights reserved. | Graphic design: SnapHappyCreative.com

 

Amazing People You Can Meet at Networking Events

Wendy Terwelp 8 Comments

Get ready, it’s the holidays. There will be shopping, holiday parties, and more parties, and friends coming to town, and relatives who are having parties, and on and on.

Rather than figuring out who to avoid, as this article mentions, 6 ridiculous types of people you’ll meet at networking events, how about being on the lookout for some fabulous folks to meet and talk to instead? Take five minutes to plan ahead and choose three of these type of folks to get to know.

Here are six types of people to meet at your next event:

1. The Connector: This person knows many of the event attendees and is happy to introduce you to them.

2. The Listener: I’m not saying lay your “Dear Abby” woes on this person, however, they do listen well and ask great questions. Learn from them.

3.The Storyteller: This person shares amazing, funny, and interesting stories. They can hold you spellbound and often are surrounded by a group. A great way to get to know more people at once. When The Storyteller takes a break, you get to meet the audience. And then move on to the next group.

4. The Historian: This is one experienced person who knows the background of the event and the inside scoop on key people and event happenings. If you haven’t made a plan BEFORE attending the event, this person always has a schedule handy (a la conference mode) or a recommendation and you can determine your next move, speaker to see or person to meet.

5. The Master: This person is not always the host. A VP I worked with was a true master at being a gracious networker. I recently saw him at a wedding – he’s still the master. This is a person who can meet with nearly every person at a gathering, know his or her name, say a positive word and all in under two minutes. And, when he moves on to the next person, the person left behind feels GREAT. I often hear things like, “Hey did you see Tom?”

“Sure did. Do you know he asked me about my son’s football game?”

“Really? He asked me about my book.”

COOL is the mutual response. And the positive mojo keeps on going.

6. The Rememberer: (If you come up with a better name, SHARE!) This is the person who has amazing follow through. She takes a note or two on the back of your business card, then, miraculously, does what she said she would do! And, later, when you are now connected, she sends you a congratulatory note or quick DM or birthday card. And you feel great because you were remembered.

My grandma was truly amazing and gifted at this. She would remember all of our birthdays, our close friends’ birthdays, her coworkers birthdays, their kids’ events and special days, always sending a card with a thoughtful, handwritten note inside… She worked at a hospital and would also send kind little notes up with the dinner trays.

I learned from the best. And you can too at your next event or holiday gathering.

Have you got a type of person you’d like to meet at your next event? Do share.

Want more networking tips? Check out, “Rock Your Network®.” Good luck! I look forward to hearing your stories.

PS: Tip of the hat to my friend Joan who sent me the link to the “Six Types” post.

Your Career Brand: Who Are You? Employers Want to Know.

Wendy Terwelp Leave a comment

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The legendary rock band The Who posed the immortal question: “Who are you?” They aren’t the only ones who want to know. Potential employers and network connections will ask you the same thing and you need to be ready with an answer that makes you look good and stand out from the crowd.

Here’s what typically happens at networking events. I was the keynote speaker for a group of financial leaders, primarily Chief Financial Officers (CFOs). Before my presentation, individuals were asked to introduce themselves briefly. The introductions sounded like this:

“Hello, I’m John Smith, and I’ve been a CFO for 25 years…”

“Hello, I’m Mike Miller, and I’ve been a CFO for 17 years…”

“Hello, I’m Fred Jones, and I’ve been a CFO for 22 years…”

While I’ve changed the names and varied years of experience, the introduction phrases are real. If an employer wanted to hire one of them, they’d sure want to know more information.

Sometimes when we’re in a group or working with fellow professionals, colleagues or students, we fall into the “group think” mode: “Well, John said his name, title, and years of experience, that’s what I should do.”

Instead, think about what sets you apart. When all things are nearly equal (like years of experience, education, job duties), it’s your personal brand, who you are, that sets you apart, and those are the reasons an employer will hire you.

As one Staffing Industry CEO told me, “Companies want to know what kind of contribution you can make to their success – not how many years you’ve been working.”

Not only do your achievements with quantifiable results set you apart, soft skills do too. One Labor Relations Director told me she hires for attitude over skill every time. “You can always teach a skill, but never an attitude,” she said. And she is not alone.

Here are some questions to ask yourself in order to help you identify your differentiators:

• What makes me a star? Translation for employers: “Why should I hire you?”

• What are my greatest strengths? If you’re not sure, go on an Attribute Treasure Hunt™. Survey your closest friends, family, and colleagues and ask them what they feel are your greatest strengths. Then ask them what three words come to mind when they think of you. Their feedback will give you a great head start on identifying your brand attributes and differentiators.

• What are my top five greatest achievements of all time? What are the skills, abilities, and values used to achieve them? What’s the common thread running through each?

Answering these and similar questions can help you identify your personal brand. By knowing who you are, what you want, and what makes you unique, you will be able to clearly communicate your goals and unique value to people in your network and to potential employers. (For more questions to help you uncover your brand and other job-getting tips, check out “Rock Your Job Search™”.)

As for my group of finance executives, luckily, my presentation was about how to create an effective sound bite (elevator pitch). Needless to say, attendees took action. I look forward to hearing about the personal branding action you take next and your results. Go get ‘em!

® 2011 Wendy Terwelp | All rights reserved.

Job Action Day: Start Up – How to Network

Wendy Terwelp 3 Comments

For this year’s Job Action Day, I’m contributing to “Start Up.” According to Quintessential Careers, “Start Up” refers to the whole mindset of being the CEO of your career; having a portfolio of portable skills, a great network, flexibility, a project-mentality; not sitting at the computer visiting job boards, but getting out there, meeting people, and knocking on doors.

Get ready to take action.

In any economy, good times and bad, it’s important to take control of your career search and not rely on the “spray and pray” method—spraying your resume all over internet job boards, and praying someone calls you. By taking an active role in your career, you land a job by choice, not by chance. Won’t it be nice to control your career destiny?

While there are many methods to search for a job, the No. 1 method is to network. You will see networking tips for “getting out there, meeting people, and knocking on doors” below.

Additionally, you can contact companies directly via their company websites or via direct mail. Send your resume and cover letter to key decision-makers for your job target. Better, of course, is to network your way into the company through your personal contacts.

And finally, job boards. Job boards are the most passive way to search for a job. Per CareerXroads Source of Hire Report, March 2011, 24.9% of candidates are sourced through job boards.

My recommendation when using a job board: Use your professional organization’s job board first, like the American Society for Training & Development (ASTD’s) Job Bank (http://jobs.astd.org/) or the Public Relations Society of America (PRSA’s) Job Center (http://www.prsa.org/jobcenter/). Oftentimes jobs posted in a professional organization’s job bank are not posted elsewhere. If you wish to use the major job boards, I recommend doing a little investigative work. Read the job posting, and then see if you have a connection at the company or a contact whom you’ve identified has a connection (two degrees away). In this way, you will learn more about the organization through your connection and be able to create a warm referral to the appropriate decision maker. Do follow the job postings’ requirements and procedures; just use your connections to take your application to the next step.

Get Personal

Networking is simply the No. 1 way people land new jobs. In fact, according to CareerXroads Source of Hire Report, March 2011, “27.5% of hires are attributed to referrals. Referrals are the No. 1 Source of External Hires.” The study also states that “50.3% of all openings are filled through internal movement.” Internal movement counts as a referral. That means 77.8% of people are hired through people they know—their network.

How to Choose a Networking Group

When deciding upon joining a networking group, ask yourself the following questions: Who needs to know about you to help you reach your goals? Does this networking organization serve your target audience for your career goal? Does it have members who are your audience? If not, it’s probably not the group for you.

What groups should you join? Join at least three types of groups:
1. Peer group for brainstorming, education, commiserating, and more importantly for creating referral or alliance partners;
2. Prospects: a group that is your ideal target market or knows your ideal target market;
3. Professional business group or leads group, including professional associations, such as ASTD, PRSA, ISM, and others. Hiring decision-makers often Google your name before meeting with you. Being associated with a professional organization can boost your online presence.

Now that you’ve chosen your top three groups for in-person networking, make a plan. Take five minutes before each networking event to:
• Rehearse your sound bite
• Identify key players whom you would like to meet
• Make a goal to meet at least three new people

What to Say at Networking Events

Have at least three open-ended questions you can ask any person at the networking event.

Here are open-ended questions that encourage conversation:
1. What brings you to today’s meeting?
2. What one or two things would you like to take away from this event?
3. What’s the coolest thing that’s happened to you all week?

Never ask: “Do you know anyone who’s hiring?”

Your goal is to create real and helpful connections, NOT close the deal on a job offer or try to collect the most business cards in the room.

Let us know how this works for you and share your story! Good luck!

Want more help taking your job search to the next level? Check out “Rock Your Job Search™.” This program includes proven strategies including: How to Network Effectively Online; How to Ace the Interview; How to Negotiate the Offer and Get the Salary You Deserve, and much, much more. Includes: workbooks, audio, and extra bonuses. Enjoy!

® 2011 | Wendy Terwelp | Opportunity Knocks™ | All rights reserved.